Payments

Shop securely

Payments and security

All payment methods accepted by Naturcibus, ensuring maximum security and flexibility for your purchases.

Accepted Payment Methods
Credit and Debit Cards
Visa, Mastercard, American Express and Maestro. Payments processed securely through a certified banking circuit.
PayPal
Via PayPal account or by directly entering card details. A PayPal account is not required.
Apple Pay / Google Pay
Fast payment with a single tap from your mobile device or compatible browser.
Bank Transfer
For orders over a minimum amount. The order is processed upon receipt of payment (1–3 business days).
Cash on Delivery
Available for selected geographic areas. A fixed surcharge applies. Payment in cash or via POS to the courier.
When is the amount charged?
  • Cards and PayPal — immediately upon order completion.
  • Bank Transfer — at the time of the transfer. The order remains pending until payment is received.
  • Cash on Delivery — upon receipt of the package.
Transaction Security
SSL/TLS Encrypted Connection
All communications between your browser and our site are protected by 256-bit SSL encryption. Verifiable by the padlock icon in the address bar.
No Card Data Saved
Naturcibus never stores your card data. Payment information is handled exclusively by Stripe and PayPal, which are PCI DSS certified.
3D Secure (3DS2) Authentication
For card payments, the 3D Secure 2.0 protocol is active: you may receive a notification from your bank to confirm your identity via app or SMS.
PCI DSS Level 1 Compliance
The payment systems used comply with the highest security standards in the digital payment industry.
Currency, prices and invoicing

All prices shown are in Euros (€) and include applicable VAT. The amount charged corresponds exactly to what is shown at checkout. For international orders, any exchange fees are the responsibility of the customer.

It is possible to request an invoice with a VAT number by entering your tax details in the appropriate field during checkout. The invoice will be sent via email within legal terms.

Refunds

In case of a return or cancelled order, the refund will be issued using the same payment method used:

  • Cards and PayPal — within 5–10 business days of return confirmation.
  • Bank Transfer — within 5–7 business days, to the same IBAN used for payment.
Payment issues?

If you experience difficulties during payment, we recommend:

  1. Verifying that the entered data is correct
  2. Checking that the card does not have restrictions for online purchases
  3. Contacting your bank to check for any blocks
  4. Trying an alternative payment method
Customer Support For any unresolved issues, we respond within 24 business hours.
info@naturcibus.it
Last updated: March 2026 — Naturcibus reserves the right to change available payment methods at any time.